Maintenance tracking, when used properly, is a valuable tool for managing business aircraft. But, like any tool; it works best when used in the way it was intended. And, like most tools, it’s usually awkward and ineffective when used in a manner different from its designed use.
A contract with a Maintenance Tracking company does not alleviate the responsibility a maintenance director has to ensure everything necessary to keep an aircraft Airworthy is accomplished. Nor is it a panacea of remedies that take the place of everything in business aircraft that are not as easy for us to use; logbooks for example.
Simply put, if you’re not actively managing information maintenance tracking is supplying for your aircraft, or you are trying to make the program do something it was not designed to do in the first place, then you’re not utilizing a very important tool in your toolbox properly. Taking what appears to be the easy path with maintenance tracking could someday lead straight to financial disaster for the owner of the aircraft you operate and put you at personal risk.